At 993bet, privacy is not fine print. This document clearly explains what data we collect, why we collect it, how we protect it, and what your rights are as a data subject — all in full compliance with the LGPD (Brazil's General Data Protection Law).
Six pillars that guide the handling of personal data at 993bet
All communication between your phone or computer and 993bet's servers is protected with end-to-end encryption. No data travels in plain text — not registration details, not Pix transactions, not betting history.
256-bit SSL TLS 1.3993bet strictly complies with the General Data Protection Law (Law No. 13,709/2018). Every collection purpose has a defined legal basis, you can access your data at any time, and you may withdraw consent whenever you choose.
LGPD Clear legal basis993bet does not sell, rent or transfer your personal data to third parties for commercial or marketing purposes. Any sharing is limited to strictly necessary operational partners — always with contractual confidentiality guarantees in place.
No data sales No transferWe retain your data only for as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations. After account closure and once all applicable legal retention periods have been met, personal data is securely and irreversibly deleted.
Limited retention Secure DeletionAccess, correct, export, or request deletion of your data at any time through your account area or by email. All requests are answered within 15 business days, with a documented outcome.
Free access Deletion Upon RequestPlayers' financial funds are held in accounts separate from 993bet's operational funds. Likewise, user data is stored in isolated environments with access restricted to authorized personnel.
Segregated funds Restricted accessThe LGPD guarantees these rights to you — and 993bet honors every one of them
Find out whether your data is being processed and access exactly what information 993bet holds about you.
Request the update or correction of incomplete, inaccurate, or outdated information in your profile.
Request deletion of data processed on the basis of consent, except where legal retention obligations apply.
Receive your data in a structured format for transfer to another service provider.
Know which third parties your data has been or may be shared with, and for what reasons.
Request the blocking or anonymization of data that is unnecessary, excessive or processed in non-compliance.
Withdraw your consent for processing based on that legal basis, at any time and without penalty.
Be informed of the consequences if you choose not to provide certain data (e.g., inability to complete KYC verification).
To exercise any of these rights, please contact us via privacidade@993bet.best or via 24h live chat. The response deadline is up to 15 business days. All requests are documented and addressed individually.
Transparency is our standard. This Privacy Policy is written in plain language so you can truly understand what we do with your data. If you have any questions, our support team is available 24 hours a day via live chat or at privacidade@993bet.best.
A 993bet is the sports betting and online casino platform accessible at 993bet.best, operated for the Brazilian market. For the purposes of the General Data Protection Law (LGPD — Law No. 13.709/2018), 993bet acts as controller of the personal data collected during use of the platform. This means we are responsible for decisions about what data is collected, what it is used for, and how it is protected.
This Privacy Policy applies to all 993bet users in Brazil — registered or visitors — who access the platform via mobile, desktop or any other device. It should be read together with the Terms and Conditions of the platform.
The 993bet Data Protection Officer (DPO) can be reached at privacidade@993bet.best for any questions related to the handling of your personal data.
993bet collects only the data necessary to operate the platform securely and meet legal obligations. The table below details the data categories and practical examples:
| Category | Examples | Type |
|---|---|---|
| Personal identification | Full name, CPF, date of birth, RG, CNH | Identity |
| Contact | Email, mobile number with area code, address | Identity |
| Financial | Pix key, deposit and withdrawal history, payment methods used | Financial |
| KYC Verification | Document photo, verification selfie, proof of address | Identity |
| Platform Activity | Betting history, game sessions, claimed bonuses, preferences | Behavioral |
| Technical and access | IP address, device type, operating system, browser | Technical |
| Communications | Support interaction records via chat and email, notification preferences | Behavioral |
993bet does not collect sensitive data such as racial origin, religious beliefs, genetic or biometric data, or health information, except where strictly necessary for identity verification with explicit consent. Full credit card details are never stored on 993bet servers — only tokens provided by the payment processor.
Personal data is collected by 993bet in the following situations:
993bet does not purchase personal data lists from third parties or collect data through invasive or undisclosed methods.
993bet processes personal data exclusively for legitimate and specific purposes. The main uses are outlined below:
993bet does not use your data for purposes incompatible with those listed above. Any relevant new purpose will be communicated before processing begins, giving you the opportunity to withdraw consent where applicable.
The LGPD requires that every processing of personal data have a defined legal basis. 993bet relies on the following legal bases, as set out in Article 7 of Law No. 13,709/2018:
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of any processing carried out before that withdrawal. Please note that withdrawing consent for data essential to account operation may prevent you from using certain 993bet services.
993bet does not sell or rent users' personal data. Sharing is limited to necessary operational situations and is always accompanied by contractual guarantees of confidentiality and security:
All third parties with access to 993bet users' personal data are bound by data processing agreements (DPAs) that establish obligations equivalent to those in this Policy. 993bet conducts due diligence on the security and compliance practices of its vendors.
The security of users' personal data is treated as a technical and operational priority at 993bet. Measures in place include:
In the event of a security incident that could materially affect your personal data, 993bet will notify the National Data Protection Authority (ANPD) and the affected users within the deadlines set by the LGPD, including information about the nature of the incident and the measures taken.
993bet retains personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations. The retention criteria are:
Once the retention period expires, data is securely deleted or irreversibly anonymized. Anonymization prevents identification of the data subject, and the resulting data is no longer treated as personal data under the LGPD.
993bet uses cookies and similar technologies to enhance the user experience and operate essential platform features. The types of cookies used are:
You can manage cookie preferences through the consent banner displayed on your first visit or through your browser settings. Disabling essential cookies may prevent the platform from functioning correctly on your mobile or desktop.
993bet does not use tracking pixels from external social networks or share cookie data with third-party advertisers.
993bet is a platform intended exclusively for individuals who are 18 years or older. Registration by minors is expressly prohibited by the Terms and Conditions and by this Privacy Policy.
We do not intentionally collect personal data from users under 18. If we identify that an account was created by a minor, it will be immediately closed and any collected data will be deleted. 993bet applies age verification during registration and may request supporting documentation to confirm legal age as part of the KYC process.
Legal guardians who believe a minor may have registered on the platform should contact us immediately at privacidade@993bet.best or via live chat so that urgent action can be taken.
Some of 993bet's technical infrastructure providers and partner game studios may be located outside Brazil. Where personal data is transferred to foreign countries, 993bet applies the following safeguards:
Sensitive financial data — such as Pix transaction details and Brazilian banking information — is processed exclusively on infrastructure located in Brazil or by partners holding equivalent compliance certification.
To exercise any right guaranteed by the LGPD regarding your personal data at 993bet, you have the following options:
When submitting a request by email, please include:
The response deadline is up to 15 business days. All requests are handled individually and documented. If a request is lawfully denied — for example, due to mandatory legal retention — you will receive a detailed explanation along with information on how to challenge that decision.
You may also submit complaints directly to the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for enforcing the LGPD in Brazil.
993bet may update this Privacy Policy periodically to reflect operational, regulatory, or technological changes. Material changes — those that affect data subjects' rights or introduce new processing purposes — will be communicated to your registered email address with at least 7 days in advance to its entry into force.
The most current version of this Policy will always be available on this page, with the last revised date shown in the header. Continued use of the platform after any changes take effect constitutes tacit acceptance of the updated terms. If you disagree, you may exercise your rights under Section 12 before the new terms come into force.
For any questions related to privacy, data protection, or the exercise of rights under the LGPD, please contact 993bet:
The 993bet Data Protection Officer (DPO) is responsible for receiving communications from data subjects and the ANPD, advising the internal team on privacy practices, and ensuring compliance with this Policy. The DPO can be contacted directly at privacidade@993bet.best for sensitive matters or requests requiring priority handling.
We are committed to responding with transparency and within the deadlines established by law. Privacy is not a bureaucratic formality for us — it is part of the respect we have for every user who chooses 993bet as their betting platform in Brazil.
The most common user questions about how their data is handled
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To exercise your rights as a data subject — including requesting access, correction, or deletion of your personal information — please reach out via privacidade@993bet.best or via 24/7 live chat. We respond within 15 business days. For full information on betting rules and guidelines, please refer to our Terms and Conditions. For self-control and responsible gaming tools, visit our Responsible Gambling.