Terms and Conditions of 993bet — Clear Rules for Betting Safely

These Terms and Conditions govern the relationship between you — registered user or visitor — and 993bet, a sports betting and online casino platform accessible at 993bet.best. By completing your registration, making a deposit, claiming a bonus, or simply using any feature of the platform, you expressly confirm that you have read, understood, and fully accept the conditions set out herein.

Acceptance is personal and non-transferable. You may not delegate your account or transfer any rights and obligations under this agreement to third parties. 993bet reserves the right to request formal confirmation of acceptance at any time, particularly prior to processing withdrawals or redeeming high-value bonuses.

These Terms apply alongside the Privacy Policy and the specific rules of each promotion published on the platform. In the event of a conflict between documents, the Terms and Conditions prevail, unless the promotion-specific rule is more restrictive — in which case, the more restrictive rule applies.

To use the services of 993bet, you must create a personal account by providing accurate, complete, and up-to-date information. Registration is free and open to individual residents of Brazil who are 18 years of age or older. The use of this platform by minors is strictly prohibited.

Each user may hold only one active account at 993bet. Creating multiple accounts under the same individual — regardless of email address, CPF, or device used — is considered a serious violation and may result in the immediate cancellation of all accounts involved, including possible forfeiture of bonus balances and withholding of pending withdrawals pending verification.

Required information at registration:

• Full name as it appears on an official ID
• Valid CPF registered in your own name
• Date of birth
• Active email address
• Mobile number with Brazilian area code (DDD)

993bet may request additional documentation at any time to confirm a user's identity. Accounts with inconsistent or unverified information may have withdrawals suspended until the verification process is complete. You are responsible for keeping your registration details up to date and for securing your account with a strong password.

993bet follows identity verification (KYC — Know Your Customer) procedures in line with international best practices and the applicable regulations of the Brazilian betting market. Verification is mandatory before the first withdrawal is processed, or whenever the platform identifies the need for additional confirmation.

To complete verification, the user may be asked to submit the following documents through the platform's secure area:

• Government-issued photo ID: RG, CNH, or valid passport
• Proof of address issued within the last 90 days
• Selfie holding the document (when requested)
• Proof of the payment method used (in specific cases)

The document review period is up to 48 business hours after your complete submission. Documents that are illegible, expired, or inconsistent with the registered details will result in a re-submission request. During the verification process, your real money balance remains intact and available for betting — only withdrawals are temporarily suspended.

993bet does not share submitted documents with third parties, except when required by a competent Brazilian authority. All files are stored with encryption and handled in compliance with LGPD.

993bet exclusively accepts Brazilian payment methods, in BRL. All amounts are processed in the national currency, with no currency conversion or additional fees charged to the user.

Accepted deposit methods:

• Pix: instant credit after transaction confirmation, available 24/7
• Bank slip (boleto): credited within up to 2 business days after payment confirmation
• Credit card: subject to approval by the card issuer
• Debit card: available for card brands accepted by the platform
• PicPay: credited within up to 30 minutes after confirmation
• Mercado Pago: credited within up to 30 minutes after confirmation
• Wire Transfer: Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian banks

The minimum deposit is R$ 20.00. There is no maximum deposit amount, but transactions above certain thresholds may be subject to additional verification for compliance purposes.

Withdrawals: available exclusively via Pix to the key registered on the user's account. The processing time is up to 5 minutes for requests within the standard daily limit, 24 hours a day, 7 days a week, including public holidays. The minimum withdrawal is R$ 20.00. Withdrawals above the standard daily limit may be processed in instalments over consecutive days.

The withdrawal method must match the deposit method used, except in cases reviewed individually by support. 993bet does not process withdrawals to third-party bank accounts — the account holder on file must match the registered user.

The 993bet offers periodic promotions, including a welcome bonus, weekly reloads, cashback, and free spins. Participating in any promotion constitutes acceptance of that offer's specific rules, which supplement these Terms.

Welcome Bonus: available exclusively to new users making their first deposit. The bonus is 100% of the deposited amount, up to R$ 500.00, with a minimum deposit of R$ 20.00. Activation must be completed before the deposit is made.

Rollover requirements (minimum wagering to release the bonus):

• Sports betting: 5x the bonus amount, with minimum odds of 1.50 per selection
• Live Casino: 20x the bonus amount
• Slots: 30x the bonus amount
• Free spins (winnings): 15x the winnings amount

Deadline: the rollover must be completed within up to 30 days from the moment the bonus is activated. After this period, any unused bonus balance is automatically removed without compensation.

General rules applicable to all promotions:

• Stacking two bonuses at the same time is not permitted
• Bonus balance cannot be withdrawn directly — only after the rollover requirement has been met
• Bets placed with your own funds (excluding bonus balance) are not subject to rollover
• 993bet reserves the right to cancel promotions in cases of abusive use or suspected fraud
• Promotions are available exclusively to users with a verified account

Rollover progress can be tracked in real time under the "Active Bonuses" section of your 993bet account. Any questions about how it is calculated should be directed to support before the deadline expires.

993bet offers betting on more than 30 sports, including football (Brasileirão Série A, Copa do Brasil, Libertadores, Série B), volleyball, basketball (NBB and NBA), MMA and UFC, tennis, e-sports, Formula 1, and more. The rules for each sport follow standard international regulations, with specific adaptations described in the rules section for each sport on the platform.

Bet acceptance: 993bet reserves the right to refuse, limit, or cancel any bet before it is confirmed, for technical, operational, or risk management reasons. A bet is only considered valid once the confirmation with a reference code is displayed on the platform.

Cash out: available on selected markets and at selected times. The cash out value is calculated in real time based on current odds. 993bet may suspend cash out on markets with high volatility or close to the end of an event.

Event cancellation: if an event is canceled, postponed, or suspended before the outcome that determines the wagered market is reached, all bets are fully refunded to the real balance. In accumulators, the canceled event is removed and the remaining bet stands with recalculated odds.

Live betting: subject to delays inherent in the transmission of event data. 993bet is not liable for result discrepancies caused by third-party data latency. Bets that clearly benefited from information received prior to registration may be voided.

The minimum bet for sports is R$ 2.00 per coupon.

The casino games, slots, and crash games available on 993bet are provided by licensed third-party suppliers — including Pragmatic Play, PG Soft, NetEnt, Microgaming, Play'n GO, and others. Each game runs on an RNG (Random Number Generator) certified by independent auditors, ensuring random and fair outcomes.

993bet hosts the games but is not responsible for the development or internal mechanics of each title. RTPs (return to player percentages) are set by the providers and can be checked within each game's interface. The minimum bet on slots starts at R$ 0.10.

Demo mode: most slots are available in demo mode for registered users at no cost. Spins in demo mode do not count toward bonus rollover requirements, and winnings are not converted into real balance.

Crash games (Aviator, JetX, and similar): results are generated by algorithms verifiable via cryptographic hash, accessible to users at any time. 993bet does not interfere with the outcomes of these games.

In the event of a technical failure during a gaming session — lost connection, server error, or unexpected interruption — 993bet will record the game state and resume the session or, where that is not possible, refund the stake on the interrupted bet. Failures must be reported to support immediately, along with the session code available in your account history.

993bet must be used in good faith and in accordance with these Terms. The following conduct is strictly prohibited:

• Odds arbitrage (arbing): systematically exploiting odds differences across platforms to guarantee profit regardless of the outcome
• Bonus abuse: creating multiple accounts, using a VPN, or providing false information to claim promotions more than once
• Fraud and money laundering: deposits and withdrawals inconsistent with legitimate betting activity
• Use of bots or automation: any software that interacts with the platform in an automated manner without express authorization
• Account sharing: allowing third parties to use your account, including family members
• Suspicious combined bets: betting patterns indicating match-fixing or the use of insider information
• Underage access: any attempt to use the platform by a person under 18 years of age

993bet continuously monitors for unusual usage patterns. Accounts showing suspicious activity may have withdrawals suspended pending investigation. If a violation is confirmed, the account will be closed, any bonus balance will be cancelled, and the real money balance may be withheld in accordance with applicable legal requirements.

At the user's request: you may request account closure at any time via live chat support or email. Any available real balance will be processed for withdrawal before the account is permanently closed, provided the account is verified. Bonus balances are not paid out upon voluntary closure.

At 993bet's discretion: the platform may close or suspend an account without prior notice in the following cases:

• Violation of any item described in Section 8 (Prohibited Conduct)
• Providing false information during registration or KYC verification
• Reasonable suspicion of fraud or money laundering
• Request from a competent Brazilian authority
• Extended inactivity under the current internal policy

In cases of account closure due to a violation, 993bet will notify the user by email at the registered address and will provide a dispute channel for up to 30 days. Balances held during an investigation will be released or subject to a documented decision at the end of the process.

993bet believes that sports betting and casino games are forms of entertainment that should be enjoyed within healthy limits and with full awareness of the risks involved. The platform provides responsible gambling tools accessible directly from your account, with no need to contact support:

• Deposit limits: set daily, weekly, or monthly maximum limits
• Bet limits: set a maximum stake per bet or per session
• Cooling-off period: pause your account for 24 hours, 7 days, or 30 days
• Temporary self-exclusion: access blocked for a set period
• Permanent self-exclusion: permanent, irrevocable account closure

If you or someone close to you shows signs of problem gambling or addictive behavior, please seek professional help. 993bet refers at-risk users to resources such as CVV (Centro de Valorização da Vida, call 188) and CEJAM. Our Responsible Gambling provides more information and support resources. 993bet support is available 24/7 to help with responsible gambling concerns, without judgment.

993bet processes users' personal data in accordance with the General Data Protection Law (LGPD — Law No. 13,709/2018). Data collection, storage, and use are carried out for specific and legitimate purposes related to the operation of the platform, as detailed in our Privacy Policy.

Your rights as a personal data subject, guaranteed by the LGPD, include:

• Confirmation that your data is being processed
• Access to the data collected about you
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary data
• Data portability to another service provider
• Deletion of data processed on the basis of consent
• Information on sharing with third parties
• Withdrawal of consent at any time

To exercise any of these rights, contact us at suporte@993bet.best. The response period is up to 15 business days. All data is protected with 256-bit SSL encryption and no personal information is sold to third parties.

993bet strives to keep the platform available and running continuously, but cannot guarantee uninterrupted availability. Scheduled maintenance, updates, and force majeure events may cause temporary downtime. 993bet will make reasonable efforts to communicate planned outages in advance.

993bet is not liable for:

• Financial losses resulting from betting decisions made by the user
• User-side internet connection failures affecting live bets
• Game results provided by third-party suppliers
• Unauthorized use of credentials by third parties due to the user's negligence in safeguarding their password
• Deposit delays caused by third parties (banks, payment processors)

In all cases where 993bet acknowledges liability for a proven technical failure that directly affected a bet or transaction, compensation will be limited to the value of the affected bet or transaction, with no interest, penalties, or additional damages applied.

993bet reserves the right to modify these Terms and Conditions at any time for operational, regulatory, or security reasons. Significant changes will be communicated to users via their registered email and/or through an in-platform notification at least 7 days before taking effect.

Continued use of the platform after the effective date of any changes constitutes acceptance of the new conditions. If you do not agree with the changes, you must request account closure before the effective date, as described in Section 9. The updated version of the Terms will always be available on this page, with the date of the last update shown at the top of the document.

These Terms and Conditions are governed by Brazilian law, including the Consumer Protection Code (Law No. 8,078/1990), the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014), and the General Data Protection Law (Law No. 13,709/2018). Any dispute arising from the relationship between the user and 993bet will be subject to Brazilian jurisdiction.

993bet encourages users to resolve disputes amicably through our support team before taking any formal action. Initial contact should be made by email at suporte@993bet.best or via live chat. Disputes not resolved within 30 days through this channel may be referred to the appropriate Brazilian consumer protection authorities or a competent court, depending on the nature of the claim.

The invalidity or unenforceability of any clause in these Terms does not affect the validity and enforceability of the remaining clauses. Any gap in this document shall be interpreted in light of Brazilian law and the general principles of good faith in contracts.